Last Updated: January 20, 2026
Pet Claim Helper ("we," "our," or "us") is operated by Dogs Trained Right LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our application and services.
Account information: Name, email address, phone number
Pet information: Pet names, species, breeds, dates of birth, insurance policy details
Vet bills and receipts: Images and documents you upload for claim processing
Insurance claim data: Claim amounts, reimbursements, filing dates
Medication information: Medication names, dosages, and reminder schedules
Usage data: How you interact with the app, features used, and timestamps
Device information: Browser type, operating system, and device identifiers
We use your information to:
Process and submit insurance claims on your behalf
Send medication reminders via SMS
Track your pet expenses and insurance reimbursements
Improve our services and user experience
Communicate with you about your account and our services
We use the following third-party services to operate Pet Claim Helper:
Service Purpose Data Shared Supabase Database and authentication Account data, pet data, claims Twilio SMS medication reminders Phone number, message content OpenAI Document extraction (OCR) Vet bill images (processed, not stored by OpenAI) Resend Transactional emails Email address, email content
We do not sell your personal information to third parties.
Your data is stored securely using industry-standard encryption
Vet bills and receipts are stored in secure cloud storage
We implement access controls to protect your information
We retain your data as long as your account is active
You have the right to:
Access your personal data
Correct inaccurate information
Delete your account and associated data
Export your data upon request
Opt out of SMS reminders at any time by replying STOP
By providing your phone number and consenting to SMS reminders:
You agree to receive medication reminder texts
Message frequency varies based on your medication schedules
Message and data rates may apply
Reply STOP to cancel, HELP for assistance
Pet Claim Helper is not intended for users under 18 years of age. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.
If you have questions about this Privacy Policy or your data, contact us at:
Email: [email protected]
Pet Claim Helper is a product of Dogs Trained Right LLC